Who We Are

galtrivenosa is a financial education provider specializing in budget variance analysis training. We're located at Level 1/91-95 Rawson St, Auburn NSW 2144, Australia. When we talk about "we," "us," or "our" in this document, we mean galtrivenosa and our educational services.

Information We Collect

We collect different types of information depending on how you interact with our services. Here's what that looks like in practice:

Information You Give Us Directly

When you enquire about our programs or register for courses, we'll ask for:

• Your name and contact details (email address, phone number)
• Location information to understand your time zone for scheduling
• Educational background and professional experience relevant to budget analysis
• Payment information when you enrol in paid programs
• Any additional details you choose to share in forms or communications

Information Collected Automatically

Like most websites, ours gathers some technical data automatically:

• IP addresses and browser types
• Pages you visit and time spent on our site
• Device information and screen resolution
• Referral sources (how you found us)

How We Use Your Information

We're not in the business of collecting data for its own sake. Everything we gather serves a specific purpose:

We won't use your information for unrelated marketing or sell it to third parties. That's not our model.

Sharing Your Information

Most of your data stays with us. But there are a few situations where we need to share it:

Service Providers

We work with carefully selected partners who help us run our programs. This includes payment processors, email service providers, and our learning management system. These companies can only use your information to deliver the services we've hired them for.

Legal Requirements

If Australian law requires us to disclose information, or if we receive a valid court order, we'll comply. We'd also share information if needed to prevent serious harm or fraud.

Business Transfers

Should galtrivenosa ever merge with another organization or be acquired, your information would transfer as part of that process. We'd notify you beforehand if this happens.

We don't operate in a way that involves selling data or sharing it with advertisers. Your education journey is between you and us.

Your Rights Under Australian Law

The Privacy Act gives you several rights regarding your personal information. Here's what you can do:

To exercise any of these rights, send an email to info@galtrivenosa.com with "Privacy Request" in the subject line. Include enough detail so we can verify your identity and understand what you need.

How We Protect Your Information

Security isn't just about technology (though that matters). It's about processes, training, and culture.

We use industry-standard encryption for data transmission and storage. Our systems are regularly updated and monitored. Access to personal information is restricted to staff members who genuinely need it for their work, and they're trained on privacy obligations.

Payment details are handled through secure, PCI-compliant processors. We never see or store your full credit card numbers.

How Long We Keep Your Information

We don't keep data longer than necessary. Here's our general approach:

• Current students: Throughout your enrolment and for two years after course completion
• Financial records: Seven years as required by Australian tax law
• Marketing enquiries: Two years if you don't enrol, or until you ask us to delete them
• Website analytics: Anonymized after 14 months

After these periods, we securely delete or anonymize your information unless there's a legitimate reason to keep it longer (like an ongoing legal matter).

International Data Transfers

Our operations are primarily Australian-based, but some of our service providers have servers overseas. This might include cloud storage in the United States or email systems hosted in Singapore.

When we transfer data internationally, we ensure those providers meet Australian privacy standards or have equivalent protections in place. We use contractual safeguards and only work with reputable companies that take data protection seriously.

Children's Privacy

Our programs are designed for adults in professional settings. We don't knowingly collect information from anyone under 18. If you're a parent who believes we've accidentally gathered data about your child, contact us immediately and we'll delete it.

Changes to This Policy

We review and update this policy periodically. If we make significant changes, we'll email current students and post a notice on our website. The "Last Updated" date at the top shows when we last revised this document.

For minor updates (like fixing a typo or clarifying existing practices), we'll just update the policy without separate notification.

Third-Party Websites

Our site might link to external resources or references. We're not responsible for the privacy practices of those websites. When you click through to another site, their policies apply instead of ours.